Payment / Cancellation Policies
Overview
The room rates provided above are very special conference rates applicable for WCA Family Conference Week.
 All room rates indicated above are inclusive all local taxes (7.0%),
service charges (10%), and daily breakfast. Please note that room rates offered on
travel agent websites and the hotel’s own website do not include local taxes, service
charge or breakfast.
February is a peak period for hotels in Bangkok. In order for WCA Family to be able to
obtain these special all-inclusive rates and block a significant number of rooms on
these terms, the hotel requires that all rooms be pre-paid in full. The same requirement
applies for travel agent websites, as well as the hotel’s own website for all bookings. Payment Policy
This hotel requires that all rooms be pre-paid for the full period of stay. This is a
pre-condition to the special all-inclusive room rates offered as well as the large room
block we have secured.
Your booking will be considered as tentative until full payment for your
accommodation (all nights) is received by WCA Family.
We kindly request that you settle your invoices as promptly as possible in order to ensure that your accommodation is secured before you arrive.
Cancellation Policy
If you cancel after 2 nd February 2009 : You will be charged for 1 night.
If you have not cancelled your booking and do not check-in ( No-Show)
If you fail to check-in at the hotel and you have not cancelled or amended your booking with WCA Family then the hotel will impose a “no show” charge equal to 1 nights stay.
We will do our utmost to negotiate with the hotel to keep your “no-show charge” as low as possible, but cannot guarantee that we will always be successful.
If you have not amended your booking and check-in on a later day (Late-Cancellation)
If you fail to amend your booking with us and check-in on a later day than scheduled then you will be charged according to your original booking.
If you check-out earlier than the period you have booked ( Early Check-Out)
If you unexpectedly wish to check out earlier than the period booked and
do not inform WCA Family more than 7 days in advance then the hotel has the
right to charge for the full period booked, but we will do our utmost to
negotiate with the hotel to keep your “no charge” as low as possible,
but cannot guarantee that we will always be successful. |
